Having high quality software activation staff that knows how to use systems is not just a task for new installations, but also an ongoing activity as staff come and go in healthcare organisations. HCiActivate can deliver a full range of support personnel to ensure the success of your software Go-live/Activation for many major EPR systems including software that requires credentialing and certification.
The HCI Group offers a wealth of hands-on experience and provides a host of services to ensure success up to, during and after activation. Using our proprietary planning tools and knowledge of effective support staffing models, we will work with you well in advance of Go-live to ensure your resources are prepared for the challenge. HCI Activate is delivered in a structured and step by step methodology utilising a variety of highly skilled individuals with deep experience related to the software being switched on.
Our onsite Go-Live management team is highly experienced to work with your command center leadership and take care of every conceivable detail so that you can focus on your team and pressing system issues. We adjust and mobilise floorwalkes as needed to support you with additional resource needs in the event of unanticipated outcomes.
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It’s Monday morning. Bleary eyed you walk into your NHS office with your high street takeaway coffee in your hand. As with every NHS IT department you have a wish list and an ongoing project list...More