The HCI Group NHS Clinical and Business Transformation Transformation Case Development

EPR System Selection

The HCI Group has extensive experience in helping organisations choose the right EPR system.  During these procurements, we have engaged with the major suppliers in the EPR market including: Cerner, EPIC, CSC, System C, Allscripts, InterSystems, Siemens, Cambio, Meditech, among others. This, along with our extensive network of customer and supplier contacts in addition to our global understanding as to how the EPR System works, provides us with an excellent understanding of the EPR market and the variety of functional, technical, service and commercial offerings available.

EPR System Selection: How We Do It

The basis of the vast majority of our EPR procurements is the use of the OJEU Competitive Dialogue procedure. It is intended for use on complex procurements such as this and allows the Trust the necessary scope and flexibility to explore and test the expertise and understanding of the supplier market in a far more effective manner than the traditional desk-based assessment of written answers to questions that characterises the restricted procurement option.

Importantly, dialogue and negotiation are central to the effective use of the procedure. Our proportionate approach to the use of dialogue will optimise the Trust’s likelihood of achieving the best combination of EPR solution, supplier capability, implementation timescales and price. Value for money can be achieved only if all four of these factors are optimised. This objective underpins our preferred procurement approach. All of our completed EPR procurement have successfully selected Potential Provider which demonstrably meets the Trust’s requirements via a tried and tested, transparent and fair process.

Our Tested EPR Procurement Approach

We have a proven methodological approach that will benefit your organisation that includes the following considerations:

  • Maximising Value for Money Through the Use of the OJEU Competitive Dialogue Procedure
    • Intended for use on complex procurements
    • Allows the Trust scope and flexibility to test the supplier market
    • Central to effective use
  • Maximising Flexibility
    • Defining core and optional requirements
    • Specifying contract terms
    • Addressing contractual implications
  • Regulatory Compliance
    • Qualified Procurement Specialists
    • Compliant Procurement Promotion

The HCI Group’s 5 Stage Approach

Our proven five stage approach will give your organisation all of the tools it needs to make informed decisions in selecting an EPR.


For more information on our five stage program, or to see how the HCI Group can assist in your organisation’s EPR procurement, contact us by filling out the form below.

“I have used the services of The HCI Group on multiple occasions and each time they have delivered to a very high standard by consultants. They have a deep understanding of and insight into health informatics coupled with putting the customer at the heart of what they do. I would not hesitate to use them again to provide professional services.”  

—Rachel Dunscombe, CIO Salford Royal NHS Foundation Trust & Deputy Chair at Health CIO Network

For complete information on how the HCI Group’s NHS IT advisory services team can help your organisation, please contact us today.

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